Introduction to using AI tools for social service organisations
This two-hour introductory workshop giving you the confidence and practical skills to use artificial intelligence (AI) tools in your day-to-day mahi.
Facilitated by Mosaic Partners, the workshop offers an engaging, interactive and practical, without being overly technical, exploration of insights, tools (like ChatGPT, MS Copilot and Claude), and new features from the world of AI.
It’s suitable for people who have little or no experience with AI tools and want to learn the basics, through to those who use these already and want to develop their skills. With interactive activities and scenarios tailored for our members and relevant to the social service sector, the content will outline areas specific to your mahi and roles that would be most useful to learn about.
Participants will:
- Explore responsible and secure AI use, with a focus on privacy, bias, and organisational safeguards
- Gain confidence engaging with ChatGPT, Copilot and Claude, including tasks such as:
- distilling long emails, transcripts, or reports into clear insights
- analysing data for insights;
- generating images for marketing and communications;
- developing formulas within Excel
- Apply a practical prompting toolkit to cut admin time each week
The two-hour workshop will cover:
- Foundations: What generative AI is, where it gets things right (and wrong), core concepts, and guardrails.
- Prompt Craft: Techniques for structured prompting, iterating, and controlling tone and accuracy.
- Interactive Tasks: Real workplace scenarios with guided challenges and shared learning.
- Level Up: A look at working with files and more advanced uses.
What past participants say:
"This was such a great training, thank you very much. I've learnt heaps. So interactive and engaging, great facilitators."
"Fa'afetai tele lava thanks so much for a truly game and life changing training, great session, incredible."
"The content was great and I liked that it had some practical ways to use AI in our work, and more than just helping with writing an email. I felt the training made AI less intimidating for me ... The hands-on element and being able to try out the AI platform in real life and in real time was really useful."
Simon Collinson
Simon Collinson from AI training specialists Mosaic Partners will facilitate this workshop.
Simon spent over a decade helping people through big organisational change, coaching leaders and frontline teams through moments that mattered, always focused on the human side, not just the process.
These days, through Mosaic Partners, Simon helps people use AI in ways that actually make sense for their day-to-day work. He's not interested in hype or turning people into tech experts, he's interested in giving time back to the people doing the real work, so there's more capacity for what matters most, the people you're there to support.
Simon runs practical, down-to-earth workshops that meet people where they're at, whether that's cautious, curious, or completely new to AI, and helps them leave with confidence, not just information.
Cancellation policy
We require a minimum number of participants for the workshop to go ahead. We will send registrants a booking confirmation one week before the workshop date. If the workshop cannot go ahead, we will offer you a postponement date or a full refund.
If you need to cancel, please notify Te Pai Ora SSPA by emailing learning@sspa.org.nz, one week prior to the workshop.
Refunds will not be given for registration cancellations (including “no shows” at the workshop), but registrations can be transferred to another colleague in your organisation at any time prior to the workshop by contacting learning@sspa.org.nz.
