COVID-19 Information and Resources for the Social Service Sector

 

SSPA Papers:

 

SSPA Delta Covid 19 Snapshot Oct 2021 image for web

 

 

This paper provides a snapshot of insights drawn from SSPA's mahi with a range of our member organisations during August - September 2021, during the Delta Covid-19 outbreak and noho rāhui. 

SSPA members work alongside children, rangatahi, families and whānau every day and they include kaupapa Māori and Iwi organisations, and organisations of diverse expertise and size, in both regional and urban locations.

This snapshot paper summarises what social service providers have told us they are seeing amongst the families and whānau they are working with, and how their organisations are responding and managing during this latest period of noho rāhui. 

The paper also outlines recommendations for what SSPA believes needs to be kept central in the ongoing response to Covid-19, in relation to children, rangatahi, families and whānau, and the community-based social service sector.

Ngā mihi nunui to all of our SSPA member kaimahi working to support children, rangatahi, families and whānau around the motu during this challenging time. The mahi you are doing is a service to all of Aotearoa, and SSPA tautoko your efforts keeping your communities safe, well and supported.

READ IT HERE

 

 

Key information sources:

The main government portal (Unite against COVID-19): www.covid19.govt.nz 

For the latest information from the Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus

Legislation and key documents about New Zealand's COVID-19 response (Public Health Response Act orders and notices giving effect to COVID-19 decisions)  - view on the Unite against COVID-19 website

Te Puni Kōkiri’s new COVID-19 portal for Māori:  The one-stop portal has information on COVID-19 and the vaccine rollout.  It includes information of particular interest to whānau and Māori communities.  Plus on the Unite Against COVID-19 website

Information for Pacific peoples on the Ministry for Pacific Peoples website and facebook page.  Plus on the Unite Against COVID-19 website.

 

SSPA Facebook image The Update

The Update is SSPA's weekly e-newsletter for SSPA members and contains a range of information and resources for the social service sector.  It has a focus on ensuring social service providers are kept up to date with all Covid-19 information, mental heath and wellbeing resources, the latest from government, training, events and vacancies to assist in their mahi with whānau, families and communities.  Any queries please email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

COVID-19 Protection Framework (traffic light settings):

View the information for the COVID-19 Protection Framework which explains life at red and orange settings on the Unite against COVID-19 website.

Traffic light settings for your area - view the map here 

COVID-19 Protection Framework summary table - view a printable pdf on the Unite against COVID-19 website

COVID-19 Protection Framework (traffic lights) – Guidance for Social Service Providers to be read in conjunction with general CPF Guidance - view the pdf here

Business.govt.nz guidance and advice for businesses (for social services, the guidance refers readers to the Ministry of Social Development, see link above) - view here

Business.govt.nz main webpage for the COVID-19 Protection Framework guidance and advice - view here

 

Ministry of Social Development and Oranga Tamariki information and resources:

Ministry of Social Development COVID-19 Protection Framework (traffic lights) – Guidance for Social Service Providers - view the pdf here

It should be read in conjunction with the overarching Framework  COVID-19 Protection Framework - Unite against COVID-19

MSD COVID-19 Protection Framework guidance for social service providers – visit their website. Here you can download the full guidance and/or view the 3 parts of the full guidance as separate webpages (Guidance for all COVID-19 Protection Settings, Traffic light guidance for providers, Other operational guidance, which also needs to be read alongside the overarching COVID-19 Protection Framework - Unite against COVID-19)

MSD Keeping you updated on COVID-19 – these emails can be viewed here.

Oranga Tamariki information and resources for partners: https://practice.orangatamariki.govt.nz/covid-19-implications-for-our-practice/

Oranga Tamariki information for kaimahi - practice requirements and considerations on working within the COVID-19 Protection Framework.  View the overview on this webpage here.

Guidance from Oranga Tamariki on vaccination for tamariki and rangatahi in care: This guidance supports kaimahi who work directly with tamariki, rangatahi, whānau or family and caregivers to understand how the vaccine could impact the people they work with, and to help them to have conversations with these groups about vaccination.  This guidance also includes a focus on informed consent of rangatahi for the vaccine.

 

Caring for people with COVID-19 in the community

The COVID-19 Care in the Community Framework:

The Framework from the Ministry of Health provides direction for organisations and providers who are caring for people with COVID-19 in the community. The Ministry of Health has described this document as a framework of expectations, not operational guidance, but allowing for regional, district and local contextual adaptation. Care Coordination Hubs in each region will bring together local providers of public health and welfare support, including district health boards, public health teams, general practice teams, Ministry of Social Development, welfare providers, iwi, Māori and Pacific providers. This approach envisages that welfare and wellbeing support will be tailored to each individual and the needs of the household and ensure people with COVID-19 receive the support they need.

Ministry of Health webpage on caring for people with COVID-19 provides an overview of the Framework – visit the webpage.

MOH Information Sharing Session - COVID-19 Care in the Community. The webinar recording and slide deck have been made available. This is a very good explanation of the Framework and how it will be implemented. There is information of the role MSD will have for meeting welfare needs and the data and digital approach for patient management. View the MOH webinar here and the slideshow here. 

Unite Against COVID-19 Government website - Care in the community webpage - this contains information for the public on what the approach means, the support available and how to manage self isolation and illness from COVID-19. There’s a COVID-19 readiness checklist and the following links outline information and support to manage the illness and reduce the chance of transmission to family and your community. 

  • Click here for the main webpage for Care in the Community
  • If you test positive for COVID-19 - read the info here 
  • What to expect if self-isolating at home - read the info here 
  • Getting support if you have COVID-19 or are self isolating - read the info here

 

Vaccines and the workplace:

Assessing whether a specific role needs to be performed by a vaccinated worker - view information from Worksafe.

Worksafe has information on managing health and safety, risk assessment and operating safely during the COVID-19 pandemic.

Information from Employment NZ for employers and employees and has guidance on a range of workplace vaccination issues.

The Workshop has a range of resources on how to talk about vaccination in the workplace, and with friends, family and whānau - view the resources on their website

The Workshop flowchart for navigating vaccination conversations - view and download the pdf here

Everyone in Aotearoa New Zealand aged 12 years and over can book their free COVID-19 vaccination. Go to www.BookMyVaccine.nz to book

 

Vaccination statements: 

Social Workers Registration Board (SWRB) statement on vaccination - view here

SWRB guidance for social workers on social media and Covid-19 vaccination messages - view here

Aotearoa New Zealand Association of Social Workers (ANZASW) position statement 'COVID-19 vaccine and your professional responsibility' - view it here

 

Financial supports:

Financial support information on the Unite against COVID-19 website

COVID-19 financial tool - answer questions to find out what support is available whether you are an employer, are self-employed or a sole trader, or if you are an employee. 

Information for employers, workers and essential services from business.govt.nz: https://www.business.govt.nz/news/coronavirus-information-for-businesses/ 

Work and Income supports available for individuals, families, employers affected by COVID-19: https://www.workandincome.govt.nz/covid-19/index.html

 

Social Service practice resources:

Information on preventing and responding to family, whānau and sexual violence during COVID-19 from Ngā Wai a te Tūī Māori and Indigenous Research Centre and the New Zealand Family Violence Clearinghouse: https://nzfvc.org.nz/covid-19

Doing social work online https://padlet.com/kenneth28burns/uvpu626mvd5k

 

Mental health and wellbeing resources:

Summary of Strengthening Wellbeing in Times of Uncertainty Webinar with Zeenah Adam, Umbrella Wellbeing
For Mental Health Awareness Week 2021 and in light of the impacts of the pandemic in Aotearoa, Social Service Providers Aotearoa and ComVoices partnered with Umbrella Wellbeing on a special webinar on 27 September 2021. It was an inclusive, safe space for everyone working across the community, NGO & Iwi social sector to learn from registered clinical psychologist Zeenah Adam of Umbrella Wellbeing. Zeenah has worked in the NGO & community space in Aotearoa, so understands the particular challenges involved. SSPA has put together this summary overview of the content of the webinar with Zeenah, to provide an ongoing resource for kaimahi across the NGO, Iwi social services and community sector in Aotearoa.  View the resource here.

all right things in our controlMinistry of Health - Manatū Hauora has a range of information and resources to support your own and others mental wellbeing and where to get help.

All Right? - explore wellbeing information for parenting and whānau, the workplace, children, daily and cultural practices to get you through these times. 

Umbrella Wellbeing has some helpful Resources for Uncertain Times, that you can check out here.

Mental Health Foundation‘find a little time, every day, to turn some meh time into me time’ ideas while being in lockdown with others, alone and for essential workers.  Read more here.

Mental Health Foundation Covid-19 workplace wellbeing resources. For guidance around how to support your workplace during Covid-19, visit the website

Hauora Wellbeing resources compilation of resources by ComVoices along with a video by community leaders including SSPA’s Chief Executive Claire Achmad.  Check it out here

 

 

 

0800 Whats UpFree counselling for children and young people - 0800 What’s Up is a free service for children and rangatahi to talk or webchat to a trained counsellor, run by Barnardos. Please let the children and rangatahi, families and whānau that you’re working with during Level 4 know that about 0800 What’s Up. It’s a safe place for them to talk or webchat about anything, the counsellors are ready to listen at this time, and know that lots of children and rangatahi are impacted by noho rāhui, Delta and associated anxiety.

 

 

 

 

 

 

subject to change: last updated 3 December 2021


SSPA Papers and Resources from 2020 

How families and communities are faring under lockdown: a snapshot
Information and insights provided by member organisations of SSPA, April 2020

Families and communities are facing significant challenges in daily life as a result of New Zealand being placed at Alert Level 4, with all except some essential workers being required to remain at home. Social service providers are working in new ways to support families thorough this time. This Snapshot highlights what some SSPA members have told us they are seeing amongst the families they are working to support and how they are responding.

read it here

 

firstpageresizedMoving Practice Online - knowledge exchange for social service practitioners adapting to the covid-19 context
The covid-19 lockdown is challenging us to think about new ways to work with children and families.  On 2 April 2020 SSPA facilitated a knowledge exchange of how social services were adapting to this changed context.  Social workers and social service practitioners from a range of NGO and iwi social services attended the session faciliated by Associate Professor Emily Keddell.  The facilitated discussion was structured around four areas of practice adaptation.  This document provides an overview of all responses.  There is a brief overview paragraph summarising each area of adaptation, then the ideas from practitioners. Click here to read

 

 

 

 

 

CoverGreatExpectationsGreat Adaptations - Enduring social and community work practice changes post lockdown
The Covid-19 lockdown period demanded new ways of responding to old problems. This provided an opportunity for family and sexual violence services, and child and family services, as well as many others, to reconsider their methods of both staff and service user engagement.  This report documents the findings of an online workshop held 27 May 2020 faciliated by Dr Emily Keddell from the University of Otago with input from social service providers. Read it here

 

 

 

 

 

 


SSPA Bulletin 2020 - information for the social service sector:

Bulletin Nine, 6 May, read it here
Bulletin Eight, 29 April, read it here
Bulletin Seven, 22 April, read it here
Bulletin Six, 15 April, read it here
Bulletin Five, 9 April read it here
Bulletin Four, 6 April read it here
Bulletin Three, 1 April read it here
Bulletin Two, 27 March read it here
Bulletin One, 25 March read it here

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Workshops and resources:

Rethinking service delivery: facilitated by Dr Emily Keddell
The COVID-19 lockdown is challenging us to think about new ways to work with children and families.  Bring along your ideas and thoughts to a facilitated discussion led by Dr Emily Keddell of Otago University’s social work school.
Held Thursday 2 April 2020

Click here for the powerpoint presentation by Dr Emily Keddell

The facilitated discussion was structured around four areas of practice adaption. The resulting document provides an overview of all responses. There is a brief overview paragraph summarising each area of practice adaptation, then the ideas from practitioners. Thank you to those who took part. 

Moving Practice Online - knowledge exchange for social service practitioners adapting to the covid-19 context
Click here to read

Better than before: sustainable social service practice post-covid
Join SSPA for a facilitated discussion led by Dr Emily Keddell on sustainable social service practice adaptations in the post-covid era.  Bring along your ideas and thoughts and join the discussion.  A document will be produced from the session.
Held 27 May 2020

Great Adaptations - Enduring social and community work practice changes post lockdown
The Covid-19 lockdown period demanded new ways of responding to old problems. This provided an opportunity for family and sexual violence services, and child and family services, as well as many others, to reconsider their methods of both staff and service user engagement.  This report documents the findings of an online workshop faciliated by Dr Emily Keddell from the University of Otago with input from social service providers. Read it here