Past Seminars

Culture and Cultural Competency
Working with culturally and linguistically diverse community members

The learning outcomes for participants will be:

  • Ability to define culture
  • Awareness of own cultural values
  • An understanding of one model of cultural components
  • Ability to define four elements of cultural competency
  • Ability to identify ways in which these elements can be applied in practice
  • Working with Pacific peoples

The afternoon session will be facilitated by Maria Pasene and cover the following:

  • An overview of Pacific communities in New Zealand
  • Identifying ways to work effectively with Pacific families and communities
  • Testing the learning.

Date and time: Thursday 6 October. 9.30am to 4pm. Lunch: 12.30pm—1pm.
Venue: Waipuna, 349 Woodham Road, Avonside.
Fees: $20 for SSPA members. $40 for non SSPA.



This seminar will provide practitioners valuable knowledge on how to support their clients, empower vulnerable families and understand the Family Justice System.
Social Service Providers Aotearoa and Ebborn Law are inviting providers who deal with domestic violence, vulnerable parents, older people, children and the wider social services and government sector to a free workshop on the Family Justice System.

  • What's new around domestic violence, vulnerable children and victims of violence
  • How recent changes to the Care of Children Act & CYPF Act have rolled-out
  • Free resources for social workers and community support staff
  • The Family Dispute Resolution (FDR) service and FLAS
  • Information for social service practitioners
  • Lawyers and the Family Justice System
  • Access to FLAS legal advice

When: Monday 21 March 2016, 12:00pm - 16:00pm
Where: Presbyterian Church Hall 10 Daniel Street, Bulls
Presented by: Erin Ebborn & Jarrod Coburn
Includes an opportunity to network Lunch provided

When: Wednesday 23 March 2016, 9:00am - 13:00pm
Where: Te Ao Marama, Tunohopu St (next to St Faiths Church), Ohinemutu Village
Presented by: Erin Ebborn & Jarrod Coburn
Includes an opportunity to network Lunch provided

When: Tuesday 29 March 2016, 12:30pm - 16:30pm
Where: Knox Church Hall 83 Domain Road, Whakatane
Presented by: Erin Ebborn & Jarrod Coburn
Includes an opportunity to network Lunch provided

When: Wednesday 30 March 2016, 11:30am - 15:30pm
Where: Rose Room, Lawson Field Theatre Ormond Road, Gisborne
Presented by: Erin Ebborn & Jarrod Coburn
Includes an opportunity to network Lunch provided

When: Thursday 31 March 2016, 12:30pm - 16:30pm
Where: Christian Cullen Lounge Addington Raceway
Presented by: Amy Lake & the Ebborn Law team
Includes an opportunity to network Lunch provided

When: Thursday 31 March 2016, 9:00am - 13:00pm
Where: Family Works Te Hononga 10 Mahia Rd, Manurewa
Presented by: Erin Ebborn & Jarrod Coburn
Includes an opportunity to network Lunch provided

When: Friday 01 April 2016, 12:30 - 16:30pm
Where: Kowhai Lounge NMIT Campus, 322 Hardy St, Nelson
Presented by: Erin Ebborn & Jarrod Coburn
Includes an opportunity to network Lunch provided


Self Care for the People Who Care

This workshop is for sector workers at all levels to identify and problem-solve stress in the workplace and elsewhere.
At this workshop, you will have the opportunity to:


  • acknowledge and thereby reinforce what you currently do that works
  • build on and share your approaches
  • consider doing something new, or kindle or revise something you used to do
  • focus on what is realistically achievable
  • start to identify your own 'thermometer of self-care'
  • enjoy some relaxation and self-care during the session

When: Friday 29 January 2016, 9 am - 12 pm
Where: 31 Hobson Cres, Thorndon

Single registration - SSPA Members $20 / Non-SSPA Members $30 (GST included)
Gourp registration (more than 2 staff from an organisation) - 25% discount applies

Rosemary Nourse
Rosemary Nourse has been a counsellor for twenty five years and a family mediator for one. She has worked in leadership roles in not-for-profit organisations, including being the first manager and clinical leader of WellElder, the only specialist counselling agency in New Zealand for people 60 years and over. After seven years she has stepped down from these roles to have more time with clients. Prior to becoming a counsellor she worked in both the private and public sectors, mainly in management roles.
She has needed to develop her self-care skills and commitment, and at some stages of her life this was her 'growing edge'.
She is a mother of two young adult children, a keen gardener, a swimmer, a tramper, and a music lover.

 Careerforce: Social and Community Workforce Workshops October 2015 Update

James Lord, Business Development Consultant, Careerforce

Tēnā koe,

Thank you to all for participating in the recent Social and Community workforce workshops. Gill and I were overwhelmed by the level of knowledge and passion displayed by all involved. This made our job of collating all the information a challenge, however one that we have thoroughly enjoyed.

Gill and I presented the initial findings of these workshops at the recent Maranga Mai conference run by SSPA. A video of this presentation is currently being edited and we will provide this to you all as soon as we receive it (likely by the end of October).

In the interim, the focus areas that you identified were:


  • Service development
  • Workforce intelligence
  • Workforce development
  • Customer focus
  • Technology
  • Cultural responsiveness
  • Community connectedness
  • Quality and safety
  • Sustainability
  • Attitudinal change
We have identified high level priorities within these focus areas and will work on turning these into action statements in the near future. We are likely to create a working group to undertake this work to ensure that the language and outcomes meet the needs of the social and community sector, please keep an eye out for further information if you would like to be involved in this working group.

As always, please do not hesitate to give me a call or email if you would like to discuss this work or if you would like someone from Careerforce to come and speak with your organisation about training opportunities for your staff next year.


Ngā mihi,




Shaping the Future: Workforce Development in Action

(Held in Whangarei, Auckland, Hamilton, Wellington, Christchurch and Dunedin in August 2015)

Aotearoa New Zealand's social and community sector provide important and life changing services every day against a backdrop of significant and consistent change. The workforce in this sector is varied and diverse and it will provide support to every New Zealander at some stage of their life.

Careerforce, the industry training organisation (ITO) for this sector, is working with sector stakeholders to better understand how this workforce will evolve over the next 20 years and what actions are required to achieve this evolution. We would like your feedback and views on the development of this work to create a workforce that is valued, inter-connected and dynamic; and a sector that is empowered, with a collective story of its importance and the positive impact it has on New Zealanders' lives.

This workshop will include a series of interactive and strategic discussions that will further inform how the workforce will be shaped and evolve over time, providing you with the opportunity to guide Careerforce on the actions required to achieve a competent and adaptable social and community sector workforce, providing client-centred supports.

Participants will walk away with a collective understanding of the direction in which the sector and workforce is heading. You will have also shared your views about the development of a 5 and 20-year workforce plan.

Careerforce is New Zealand's Industry Training Organisation for the community support and health sectors. They create positive change through work-based training; providing qualifications that enhance the workforce and improve the wellbeing of everyday New Zealanders. Check Careerforce website

FAMILY COURT 'Navigating' through the changes

This seminar will give practitioners valuable knowledge on how to support their clients, break down barriers and empower vulnerable families.

Social Service Providers Aotearoa and Ebborn Law are inviting providers who deal with domestic violence and the wider social services and government sector to a workshop to review the changes to the Family Justice System. Held in Invercargill, Cromwell and Dunedin, Napier, Wellington and Blenheim in 2015.

Useful Resources

You can find resources from this workshop on Ebborn Law website: Family Justice System
SSPA office has a hard-copy version of the resources. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or 04 8050883.

Social Impact Bonds - Key Assets Experience

National seminar series June 2015 (held in Wellington, Christchurch, and Auckland)

Download presentation slides

A Social Impact Bond (SIB) is an innovative social finance tool which encourages investors to work collaboratively with service providers and outcomes funders to deliver better social interventions. Private investment is used to pay for interventions and financial returns to investors are made by the public sector on the basis of improved social outcomes.
Key Assets is a SSPA member, not for profit provider of foster care placements for children and young people with high and complex needs. Key Assets recruit foster carers from various backgrounds and levels of experience with placement options in Auckland, Northland, Midlands and Canterbury. Key Assets is part of the Core Assets Group, who provide fostering and children’s services all over the world, currently in Canada, USA, Ireland, Finland, Sweden, Germany, Japan, Australia and the UK.
This seminar will discuss Key Assets’ experience of SIBs in the UK, Canada, Australia and the US, and draw lessons for the application of SIBs to New Zealand. 

Paul Riley, Executive Director,Strategic Developments,Key Assets

Paul is an Executive Director of Key Assets UK, where he leads on the development and securing of new multi-service and large payment-by-results solutions, and in particular, Social Impact Bond (SIB) opportunities. He has been with Key Assets for eleven years in which time he established and led Key Assets' consultancy and recruitment services, specialising in diagnostic, service improvement and transformation work for the public sector in the UK in the social care field.

Paul led Key Assets' successful bids for SIB under-pinned contracts with both Birmingham City Council and Cardiff City Council. He developed the model whereby Key Assets undertook both the intermediary and service provider roles and sourced and negotiated the social investment. This provided a 'one stop shop' solution for both Councils and consequently they were the quickest SIBs to market in the UK to date.


National Seminar Series – April-June 2015 (held in Hamilton, Gisborne, Napier, Whangarei and Dunedin)

Linking Knowledge, Practice and Action
Poverty, especially child poverty, has been the centre of attention in a range of policy, academic and research activities over recent years. At the same time, social service agencies and social work practition-ers have identified it as a significant factor in their work, both because of its pervasiveness and because of the ways in which it impacts on the lives, experiences and aspirations of the individuals, families and communities they work with. It is no coincidence that the groups which are over-represented in the poverty statistics are also signifi-cantly represented in daily practice in the social services. The multi-faceted nature of poverty and its effects mean that there are multiple and diverse impacts on the lives of families and communities.


Associate Professor Mike O'Brien works part-time at Auckland University. He is also a member of the Management Committee of the Child Poverty Action Group and a former Convenor of the Group and is a member of the social justice group of ANZASW. He has written widely in New Zealand and overseas on social policy, child poverty and welfare, and social work and social service issues and is currently jointly editing an up-date of the CPAG publication, Choices for Children and writing book chapters on the politics of child poverty and on advocacy and social work.